Shipping Policy Clyraa
Shipping Policy – Clyraa
At Clyraa, we’re committed to delivering your orders quickly and efficiently, no matter where you are.
Order Processing
• All orders are processed within 2 business days (excluding weekends and public holidays).
• Orders placed after 12 PM (UK time) on Fridays or during the weekend will begin processing the following Monday.
• Please allow for this processing time in addition to the delivery estimate below.
Shipping Timeframes
• Estimated delivery time: 5–10 business days
• Processing time: up to 2 business days
• Total delivery time = processing + shipping (7–12 business days)
Please note: Express shipping is not currently available.
Shipping Destinations & Rates
We currently ship to:
🇬🇧 United Kingdom
🇺🇸 United States
🇦🇺 Australia
🇨🇦 Canada
🇳🇿 New Zealand
United Kingdom (UK)
• FREE standard shipping on orders over £50
• Standard Shipping: £6.95
• Estimated delivery: 5–10 business days
United States (USA)
• FREE standard shipping on orders over $60 USD
• Standard Shipping: $9.95 USD
• Estimated delivery: 5–10 business days
Australia
• FREE standard shipping on orders over $100 AUD
• Standard Shipping: $8.95 AUD
• Estimated delivery: 5–10 business days
Canada
• FREE standard shipping on orders over $60 USD
• Standard Shipping: $9.95 USD
• Estimated delivery: 5–10 business days
New Zealand
• FREE standard shipping on orders over $100 NZD
• Standard Shipping: $10.95 NZD
• Estimated delivery: 5–10 business days
Duties & Taxes
• In many destinations, taxes are included in the product price.
• Customs duties or import fees may apply depending on your country and order value. These charges are the responsibility of the customer.
• Clyraa is not liable for customs clearance delays or additional fees.
• We cannot mark packages as “gifts” to avoid customs fees.
Currencies & Checkout
You can browse and checkout in your local currency using the currency selector at the top right corner of our website.
If your currency is not listed, checkout will default to GBP (£).
Order Tracking
Once your package has been shipped, you will receive an email with a tracking number.
You can track your order using the link provided in the email.
Note: For logistical reasons, orders may be shipped in multiple parts.
Tracking Issues
Tracking updates may take up to five (5) business days to appear. Please be patient.
If tracking does not update or shows an issue, contact us at info@clyraa.com.
Missing Your Country?
We currently ship to the UK, USA, Australia, Canada, and New Zealand.
If your country isn’t listed but you’d love to order, contact us at info@clyraa.com — we’ll do our best to accommodate you.
Need Help?
For any shipping questions or support, please email us at:
📧 info@clyraa.com